I’m an evidence-oriented designer working towards a more just and sustainable world.
I work at the intersection of behavioral science and service design to help organizations implement climate solutions. If that sounds like you, please get in touch—I’m always happy to chat with fellow practitioners.
I’m currently a Senior Service Designer at PPL Electric Utilities.
Most recently, I was a Service and Intervention Designer with The Policy Lab at Brown University and an Academic Affiliate with the Office of Evaluation Sciences in the General Services Administration.
Not all of my recent work is publicly available at the moment. In the meantime, here are links to a selection of externally published case studies for projects I completed with both organizations.
The Office of Evaluation Sciences
Developing evaluations to build evidence for equity action plans at the National Oceanic and Atmospheric Administration
The Policy Lab at Brown University
Discovery sprint for the Rhode Island Low Income Home Energy Assistance Program
The Office of Evaluation Sciences
Designing a Behavioral Insights Guide for Improving Payment Integrity
The Policy Lab at Brown University
Conducting design research to support the COVID-19 testing experience
I’m also getting more designers involved in climate solutions.
Designers are in a unique position to support climate mitigation and adaptation by helping implement and scale evidence-based solutions.
In addition to project work, I’ve mentored for CleanTeach Open Northeast and served as a team lead for Work on Climate and a chapter lead for Climate Designers.
ClimateDesigners.org
Helping Designers Dedicate their Skills to Climate Action
Personal work
Celebrating Boston’s Climate Action Plan
In the past, I designed digital health and financial wellness interventions in the private sector.
I’ve had the fortune of working on various projects at the intersection of behavioral science and design. Here are a few representative selections from my time as a Behavior Change Designer at Mad*Pow.
Global Pharmaceutical Company
Reducing patient and site burden to participating in clinical trials
National Bank
Developing behaviorally-informed strategies to improve financial wellness
I also teach about integrating evidence and design.
Behavior change design workshops and presentations
Design and science play well together. Here are some presentations I’ve (co)developed to help designers apply methods and evidence from behavioral science throughout the design process.
Health Experience Design Conference
From Intervention to Interaction
Action Design Boston
Literature Reviews for Designers
General Assembly
Behavior Change Design Primer
Health Experience Design Conference
Designing & Measuring Engagement in DBCIs
Visual communication for decision-making lecture
I’ve recently started developing resources for non-designers on how to use visuals as tools for conceptualizing and communicating complex information.
LBJ School of Public Affairs